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December 14, 2011

Winter brings the threat of freezing temperatures and harsh conditions to much of the U.S. Some places are well beyond the threat; it’s going to freeze—there’s no way around it. Such conditions pose unique hazards to commercial building owners. Following is some information on common winter threats and how they are addressed by commercial property insurance.

FREEZING/BURSTING PIPES
One of the most common causes of damage to commercial buildings during the colder months is freezing and bursting pipes. As a building owner, there are measures you can take to prevent pipes from freezing; however, sometimes the worst happens anyway. If it does, the result can be thousands of dollars of damage to your building, furniture, electronics, and other business property.

If this happens, will your commercial property insurance pay? The answer is “it depends.” The property policy is not a maintenance contract, and the insurance company expects you to take every precaution to ensure that pipes don’t freeze. If there is an insurance claim, the adjuster will determine if the measures taken were adequate. Specifically, the adjuster will look for evidence of two efforts: First, did you leave the heat to the building running; and, second, did you drain the lines? If you can prove at least one of these steps was taken, most policies will pay the resulting damage.

That’s certainly good news. But wouldn’t you rather avoid the claims process altogether and keep your deductible in your pocket? Following are a few tips on protecting the pipes in your building from winter’s worst.

-Locate the turnoff valve and drain the lines.
-Protect spigots with Styrofoam attachments. These can be purchased at most home improvements stores and offer much better insulation than wrapping the spigot with a towel.
-Search for pipes that are not insulated. These pipes may pass through unheated areas, such as crawlspaces, basements or garages. Pre-molded foam rubber sleeves can be fitted to the pipe and offer essential insulation to keep them from freezing. Fiberglass insulation is also an option. You may also consider wrapping the pipe with heating tape.

WINTER RUNOFF
As winter begins to recede, the risk of damage from freezing pipes fades with it. However, melting snow and ice bring a new concern for building owners—flood damage to property resulting from the runoff of the melt. In many areas of the country, snowmelt is a greater threat for flooding than any other source. The bad news is that flood resulting from melting snow and ice is still considered a flood and, therefore, is not covered by standard commercial property insurance.

Coverage for this type of loss can be found only through a flood insurance policy. Currently, the National Flood Insurance Program (NFIP) allows owners of commercial buildings to purchase up to $500,000 in flood coverage for damage to the building caused by flood and up to $500,000 in coverage for damage to the building contents. If these limits aren’t sufficient to cover the risk of damage to your building, consider purchasing an excess flood insurance policy. This policy allows for the purchase of limits to cover flood damage up to a dollar amount specified by the insurance company. 

DAMAGE CAUSED BY ICE, SLEET OR SNOW
Ice, sleet and snow can be incredibly destructive to your property. They can be the source of damage or amplify existing damage—for example, ice getting into a crack in a wall. Unfortunately, damage caused by ice, snow and sleet are not covered by most standard commercial property insurance policies. While some policies will cover damage resulting from the abrupt collapse of a building’s roof under the weight of ice, snow or sleet, others will not.

Protecting your building from harsh winter conditions takes a great deal of care. So does making sure your insurance responds if it turns out Old Man Winter packed a little more punch than you bargained for. For help in determining if your policy covers the winter damage you might experience, give your Trusted Choice® independent insurance agent a call.

 

The holidays are almost here, which means hauling out the holly, stringing up the lights, and dashing through the snow. The holidays also mean lots of fun, festive parties to celebrate the season. These celebrations usually feature an array of delectable foods and tasty drinks that are dangerous to your waistline, but if you’re hosting a party, you have more to worry about than added pounds or lumpy gravy. 

According to the Center for Disease Control, an estimated one in six people in the United States come down with food poisoning every year. And whether you’re preparing the food and drinks for your party yourself or purchasing them, you could be liable if your party guests get sick. Food poisoning doesn’t just happen to bad cooks either. Foods, such as bagged spinach — that’s supposedly pre-washed and ready to eat — can contain E. coli, which is undetectable to even the most well trained chef.

Fortunately, most homeowner’s insurance policies cover food poisoning situations in which your guests incur medical expenses or endure “pain and suffering” (i.e. missing work because they’re hovering over a toilet bowl). There are limits to both of these coverages and intentional poisoning is not covered (so don’t try slipping something into your pesky aunt’s pumpkin pie), but most policies provide protection from unintentional food-borne illness.

The best way to avoid a food-poisoning claim is to take the proper precautions when preparing your holiday fare. Here are some tips to ensure your guests leave with leftovers and fond memories, not food poisoning.

1. Wash your hands thoroughly after handling raw meat or poultry.
2. Use an anti-bacterial cleaner to wipe down any surfaces, including counters and cutting boards, that come into contact with raw meat or poultry.
3. Check the expiration date on foods before using them to cook or offering them to guests.
4. Wash all produce, even the kind that’s “pre-washed,” before using it.
5. Avoid cross-contamination by using separate utensils to stir raw and cooked food.
6. Make sure all foods are cooked to the appropriate temperature. This rule doesn’t apply to just meat and poultry either. Eggs, seafood, and even potatoes can cause illness if they are undercooked.
7. Don’t leave foods that require refrigeration or freezing out for more than two hours.
8. When in doubt, throw it out. If you’re unsure about any food – raw or cooked, prepared or homemade – don’t use it.

If you have questions about whether you homeowner’s policy covers food poisoning or any other party-related risk, your Trusted Choice® independent insurance agent is happy to answer any of your policy questions. You can even invite him or her to your party, just be sure the food is cooked!

December 9, 2011

Trusted Choice® insurance agencies urge families to take steps to protect their gifts.

ALEXANDRIA, Va., Dec. 7, 2011 — Turn the news on during the holiday season and unfortunately and inevitably, you’ll see stories of how a “Grinch” stole someone’s gifts from a car or from under a Christmas tree. As you do your holiday shopping, Trusted Choice® independent insurance agents and brokers recommend you make sure you have the proper insurance products in the event that your prized possessions are stolen.

A new national survey by Trusted Choice® and the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) found that 44% of respondents, representing more than 100 million people in the United States, said they have been a victim of burglary, robbery or other form of theft. Of those who said they were victims, only 40% said their stolen property was insured.

“This research proves than no one is immune to theft and, sadly, shows that not enough people have adequate property insurance,” says Madelyn Flannagan, Big “I” vice president of agent development, education and research. “Especially during the holidays, it is very easy to be consumed by the hectic pace of the season, but everyone should take time and put family and home safety at the top of their holiday wish list.”

The survey also found that of those whose stolen property was insured, about 58% believed they were fully compensated for their losses. This indicates that in most cases, people who are properly insured fare well in the event of a loss. That figure could be significantly higher if more consumers elected to insure their personal property for replacement cost and not depreciated actual cash value. Doing so typically only adds 10-15% to their homeowners insurance premium.

“If you haven’t done it recently, at least make it your new year’s resolution to meet with a Trusted Choice® independent insurance agent to assess your risks and insure that your assets, including your new holiday gifts, are protected,” says Robert Rusbuldt, Big “I” president & CEO. “Independent insurance agents not only advise clients about insurance, but they’re risk and liability experts.”

Trusted Choice® independent insurance agents urge consumers to consider these points to protect their assets and gifts during the holiday season in their homes, cars, while shopping or anywhere:

At Home:

•    Break down boxes, especially for expensive electronics, into small pieces and discard them in non-clear trash bags.
•    Keep gifts hidden from view at outside windows.
•    Lock all doors and windows even when leaving the home for a short period of time.
•    Leave spare keys with a neighbor rather than hiding them outside, such as under doormats or in fake rocks. Burglars are not fooled by most hiding places.
•    Indoor and outdoor lights on an automatic timer should be used whenever possible.
•    When you’re away from your home for an extended period of time, have a neighbor or friend watch your house and pick up newspapers and mail.
•    Beware of strangers at your door. Criminals can pose as couriers delivering gifts or be soliciting donations for fake charitable causes. Ask for identification or information about a charity.
•   Many renters have no insurance to cover their personal belongings in case of fire or theft. Existing homeowners or renters’ insurance policies should be reviewed to ensure adequate and up-to-date coverage limits of your home or possessions. 
•    Valuable gifts such as jewelry, antiques and collectibles may have limited or no coverage under a standard homeowners or renters’ insurance policy. It is often necessary to purchase an “endorsement” or separate coverage for these items.
 •   Consider insuring your personal property on the same replacement cost basis as your home.

In the Car:

•    Lock all doors and roll up all windows even when leaving the car for a short period of time.
•    Bring gifts into homes with you overnight rather than leaving them in your car.
•    When shopping, keep gifts in the trunk or hidden from view in the interior of the car.
•    Put all of your packages in the trunk before departing one parking lot and driving to another. Waiting until your next shopping destination allows others to see packages go into the trunk of your car and then you departing into the mall or store.
•    Avoid parking next to vans and large trucks that block your space from general vision of others.
•    Make a mental note or write down exactly where you park your car to avoid wandering around longer than necessary.
•    During the day, park away from buildings to reduce the chance of dings from car doors or shopping carts and the likelihood of vandalism.
•    At night, avoid secluded areas and park directly under lights whenever possible.
•    Look underneath your car before you reach it when returning from shopping; criminals have been known to lie underneath in wait.

While Shopping:

•    Use a credit card in order to avoid thefts of large amounts of cash that cannot be replaced.
•    Shopping with a single credit card is preferable—it is easier to cancel one rather than several if your wallet or purse is stolen.
•    Keep purses zipped and in your possession close to your body rather than leaving it in your shopping cart where it is more susceptible to theft.
•    Be sure to keep a reference list of phone and account numbers for all your credit cards in a safe place at home.
•    Try to carry keys, cash and credit cards separate from each other.
•    For freedom of motion and clear visibility, do not overload yourself with packages when leaving a store and returning to your car. You cannot defend yourself with your arms too full of bundles.
•    Use ATMs in well-populated, well-lighted locations. Do not throw ATM receipts away at the ATM location.
•    Remember there is increased safety in numbers. Avoid walking alone and leave malls and stores well before closing time to assure a more active parking lot.

Other:

•    How much was that doggy in the window? The holiday season often includes images of cute puppies under a Christmas tree or a kitten with a sparkly ribbon around its neck. But before you do your holiday shopping at the pet shop, potential pet owners must understand that no matter what they paid for their pooch (or any pet), most homeowners insurance policies exclude animals. So if your pet is stolen, it is not likely you will be able to claim it as a loss with your insurance company.
•    Conduct a home inventory after the holidays and make sure than any new items in the home are properly insured.

The survey was conducted for Trusted Choice® via telephone by International Communications Research (ICR), an independent research company in Media, Pa. Interviews of a nationally representative sample of 1,018 households were conducted in November 2011. The survey has an overall margin of error of +/- 3.1%. For more information about ICR, go to www.icrsurvey.com.

 

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