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April 5, 2011

Nine million. That’s how many Americans have their identities stolen each year, estimates the Federal Trade Commission.

From January 2005 until October 2007, a staggering 215 million personal records were breached, reported the Privacy Rights Clearinghouse. The FTC noted that, in half of the criminal incidents in 2005, thieves obtained goods or services worth $500 or less. In 10 percent of cases, thieves stole at least $6,000.

ID theft has only been a crime since 1998, when Congress passed the Identity Theft and Assumption Deterrence Act, but it’s escalated as a problem. Not only do criminals use identity theft to steal assets, they also commit crimes in the name and character of the victim.

The FTC urges a “deter-detect-defend” approach to battle ID theft, which costs consumers and businesses plenty of money and time. Deterring means safeguarding personal data to make it harder to steal and misuse. Detecting means monitoring and becoming aware of irregularities that indicate data has been stolen. Defending means reporting the crime and then taking steps to regain data security, recover stolen assets and fix misused information.

Identity theft criminals commonly use six methods to steal consumer and business information:
1. “Dumpster diving” for papers with personal information
2. “Skimming”—stealing credit/debit card numbers when a card is processed
3. “Phishing”—pretending to be a financial institution or company and sending spam e-mail messages to get people to reveal personal information
4. Changing an address by completing a change of address form to divert bills to a criminal’s location
5. Stealing wallets, mail, checks, employer personnel records and other paperwork—through breaking-and-entering physically or electronically or bribing employees who have access to information
6. “Pretexting”—using false pretenses or tricks of social engineering to obtain personal information from consumers, financial institutions, telephone companies and other sources.

Identity theft robs a victim of time that must be urgently spent to alert police, credit bureaus, financial institutions, medical providers and others. A victim has to prove an identity loss or financial loss; close accounts; write letters to government entities; and even work with a legal advocate to recover and rebuild a stolen identity.

Likewise, the costs for legal fees can quickly add up and overwhelm a stressed victim. The loss of work time also can be costly, at the very time when financial resources are under attack by a criminal.

Personal and business insurance can play a key role in the “defend” stage of the identity theft battle. Insurers offer services to help consumers and businesses report identity theft and recover from it. Sometimes these services are included as part of a homeowners insurance package or even a business insurance package; the cost may be included or additional.

An identity recovery package may include reimbursement of legal fees related to identity theft, as well as costs of credit reports and postage, phone, shipping fees, lost wages and child/elder care for those forced to spend time away from family to resolve the situation. The ID package also might include a limited benefit for mental health counseling for crime victims.

The first step in checking on whether you’re covered for identity theft? Contact your Trusted Choice® insurance professional.

http://www.trustedchoice.com/Content/Articles/Identity-Theft.aspx

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March 3, 2011

ERIE named to list of only 40 companies to receive distinction in U.S.

(Erie, Pa.) February 25, 2011 – Erie Insurance was recognized as a J.D. Power and Associates’ 2011 Customer Service Champion, one of only 40 companies to earn the distinction in a cross-industry study of more than 800 companies.

“It’s always an honor to be recognized by our Customers and J.D. Power and Associates’,” said Terry Cavanaugh, president and CEO.  ”And it’s especially rewarding to be recognized in the same ranks with top customer service brands like The Ritz-Carlton, Southwest Airlines, and Zappos.” 

To qualify for inclusion on the elite list, companies must not only excel within their own industries, but also must stand out among leading brands in 20 major industries evaluated by J.D. Power.  This group of 40 represents the highest-performing companies that deliver service excellence to U.S. customers – both within their respective industries and across all industries measured. 

Companies were identified based on customer feedback, opinions, and perceptions gathered primarily from J.D. Power’s syndicated research as well as additional, supplemental research. The five key customer “touch points” measured included people, presentation, process, product, and price. 

In 2010, Erie Insurance also earned J.D. Power and Associates’ award for “Highest in Customer Satisfaction with the Auto Insurance Shopping Experience.” 

According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 13th largest automobile and homeowners insurer in the United States based on direct premiums written and the 19th largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has over 4.2 million policies in force and operates in 11 states and the District of Columbia. Erie Insurance Group ranks 484 on the FORTUNE 500. 

Erie Insurance earned J.D.Power and Associates’ award for “Highest in Customer Satisfaction with the Auto Insurance Shopping Experience.”  This recognition is based on the results of the 2010 Insurance Shopping Study, which evaluates the experience of customers purchasing a new auto insurance policy.  Erie Insurance is proud to be named a J.D. Power and Associates’ 2011 Customer Service Champion and is only one of 40 companies so named in the U.S.  Erie Insurance has also been recognized on the list of Ward’s 50 Group of top performing insurance companies.  The Ward’s 50 award analyzes the financial performance of 3,000 property and casualty companies and nearly 800 life and health insurance companies and recognizes the top performers for achieving outstanding financial results in safety and consistency over a five-year period (2005-2009). 

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December 9, 2010

Michael McCartin discusses with PBS concerning the big tax debatate on Capitol Hill. Appeared on PBS Wednesday, December 8, 2010.

http://www.pbs.org/nbr/site/onair/transcripts/tax_cut_tug_of_war_101208/

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October 5, 2010

National Flood Insurance Program Extended for One Year

Big “I” vows to continue working toward much needed reforms including adding business interruption insurance and additional living expenses coverage to the program.

WASHINGTON, D.C., Sept. 30, 2010 — The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) today commended President Barack Obama for signing S. 3814, the “Flood Insurance Extension Act of 2010,” which extends the National Flood Insurance Program (NFIP) until Sept. 30, 2011, into law. The NFIP was set to expire today at midnight.    

 “The Big ‘I’ hopes that this one year extension will provide much needed stability and security for the NFIP and its five and a half million policyholders, but it’s also important to note that our work with this program is far from over,” says Robert Rusbuldt, Big “I” president and CEO.“Congress now has a year to work on a long-term extension and much needed permanent reforms such as an increase in maximum coverage limits and the addition of optional business interruption insurance.”

The NFIP recently encountered a month-long expiration. The Big “I” has noted that the program has worked for more than 40 years to help protect consumers from flood risks, and Congress has traditionally extended the program for five year periods in order to provide stability for the marketplace. Unfortunately, before the passage of this legislation Congress had only recently extended the program for short periods, from 30 days to six months. The latest expiration period was the third such lapse this year alone.

“Today’s one year extension of the NFIP is a welcomed, but temporary patch,” says Charles E. Symington Jr., Big “I” senior vice president for government affairs. “The Big ‘I’ looks forward to working with Congress and the Obama administration next year to also implement much needed permanent reforms.”

Founded in 1896, the Big “I” is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance—property, casualty, life, health, employee benefit plans and retirement products. Web address: www.independentagent.com.

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May 11, 2010

Mike McCartin was interviewed by cnn.com for an article on flood insurance. Check out the link below link. McCartin Insurance gets a mention at www.money.cnn.com

http://money.cnn.com/2010/05/06/pf/saving/flood_assistance/index.htm

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